City Cycle is a cycling landmark focused on quality, service and you. We strive to sell the best product and provide the best service.
We focus on quality and precision. When you bring your bike to us for service, we will return it to you by the end of the next day. In the event we need to order parts, service will be completed within 24 hours from the time the parts arrive. We are our service and stand behind our promises. You are always welcomed to drop in but recommend making an appointment.
We have a brand new fleet of 2016 bicycles ready for a test ride. See our fleet or Sign up to take one out, and connect with one of our specialists.
We will make sure your bike is sized properly, and also answer any questions you may have.
City Cycle is pleased to offer financing through Trek Credit Card, which may be used to purchase any bike, part or accessory in our store. The Trek Card offers you the chance to increase your buying power with affordable financing plans. And, the Trek Card is accepted at over 1200 authorized Trek dealers nationwide. You can apply in person at City Cycle or apply online. More Trek Card info here.
We are open 7 days a week with longer store hours. You can always shop on line, but want you to know we are here for you.
We focus on providing the best product. We carefully select our brands and products to best suit our customers. There are a LOT of products on the market to sort through. We do your shopping for you and we stand behind what we carry. City Cycle features the best selection in the Bay Area of Trek and our other premium brands such as: Trek, Bontrager, BMC, Seven, Assos, POC, Enve, Bont, Five Ten, Sidi, Oakley, Garmin, Pioneer, Sram, Shimano and Campagnolo. We only choose partners that offer the level of service that our customers expect of us. Wherever possible, we offer opportunities to try before you buy.
We Focus on great product at a great price. We will match prices for the same product if you find it for less at one of our legitimate local or internet competitors. If you find the same product you’ve purchased from City Cycle for a lower price at an authorized local or internet retailer within 30 days of your purchase, we’ll give you store credit for the difference. If we put it on sale within 30 days of your purchase we will honor the sale price and credit your account for the difference.
We provide FREE Lifetime adjustments on all original parts purchased at the time of the bicycle purchase. Please note that this does NOT include the replacement of parts.
We focus on quality and service. If for any reason you are not completely satisfied with your purchase from City Cycle, simply return the item(s) within 30 days from the date of your invoice, in its original unused/uninstalled condition, along with your proof of purchase. We will promptly replace it, apply credit to a new order, give you a refund for the purchased price or issue a store credit – whichever you prefer. If it is lightly used and/or simply not the right product for you, we will be happy to apply the value to your new purchase or put credit on your account.
Bontrager offers the best product guarantee in the business, and City Cycle has the best selection of Bontrager products in the Bay Area. Wheels, Shoes, Apparel, Helmets, Pumps, Bags. If you need it, we probably have it in stock. If we don't, we can get it quickly. Ride it and love it. If not, we’ll take it back. It’s that simple. If for any reason you're not satisfied with a Bontrager aftermarket purchase, return the item, along with the original sales receipt, to the original place of purchase within 30 days for exchange.
The Unconditional Bontrager Guarantee excludes Bontrager OE (original equipment) componentry sold as part of a bicycle.